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WORLDWIDE SHIPPING WITH DHL EXPRESS

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DISPATCH DELAY NOTICE: due to current COVID-19 safety measures at our warehouse, please allow an additional 1-2 business days for your order to be dispatched. Please contact info@shonajoy.com.au if you require any assistance.

SHIPPING

LOCATION SERVICE COST DELIVERY

USA

DHL Express

$20 USD

3 - 5 business days

United Kingdom

DHL Express

$20 USD

3 - 5 business days

Canada

DHL Express

$20 USD

3 - 5 business days

Singapore

DHL Express

$20 USD

3 - 5 business days

Rest Of World

DHL Express

$20 USD

3 - 8 business days


Please note that the above delivery times are a best estimate only. Shona Joy is not liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.

TAXES AND DUTIES

The shipping cost added to your order at the time of checkout does not include possible taxes and duties, which may be applied by customs in the country where the order is travelling to.

The responsibility for any customs duties, foreign taxes, or other fees, which may be imposed, will rest with the customer. Please contact your local Customs Office for further information or estimations on these costs.

DISPATCH

We want you to enjoy your Shona Joy purchases as fast as possible! Orders placed before 1pm AEST will be dispatched by COB the next business day.
Orders placed on a Saturday, Sunday or Public Holiday will be processed within 24 hours on the next business day. Please allow an additional 2-3 business days for dispatch during busy sale periods.

TRACKING

All Shona Joy purchases are tracked. As soon as your parcel has been dispatched, you will receive a tracking notification via email. In the event that no one is able to sign for your parcel, the courier will leave a card for you to make a collection from the nearest Post Office.

STILL HAVE A QUESTION ABOUT DELIVERY?

Check out our FAQs here, email us at info@shonajoy.com.au or call +61 2 9690 1002
Customer Care is available from Monday - Friday, 9am - 5pm AEST