DHL Express Shipping - order before 8:30am AEST 19th December
Shop the Look
Shop the Look
Shop the Look
| Location | Service | Delivery | Cost |
| United States | DHL Express | 3-5 Business Days | $25 USD |
| United Kingdom | DHL Express | 3-5 Business Days | $25 USD |
| Canada | DHL Express | 3-6 Business Days | $25 USD |
| United Arab Emirates | DHL Express | 4-7 Business Days | $25 USD |
| Singapore | DHL Express | 5-8 Business Days | $25 USD |
| Qatar | DHL Express | 4-7 Business Days | $25 USD |
| France | DHL Express | 4-7 Business Days | $25 USD |
| Sweden | DHL Express | 5-8 Business Days | $25 USD |
| Rest Of World | DHL Express | Timeframe Calculated At Checkout | $25 USD |
Shop the Look
Shop the Look
Holiday Delivery Cutoff Dates
Shipping Costs
Worldwide shipping is $25 USD using DHL Express. If you’re checking out with an alternative currency to USD, the shipping rate will be converted from USD to your shipping address's local currency.
Final converted shipping rates will be calculated at checkout.
Dispatch Timeframes
Orders placed before 1pm AEST (our warehouse is located in Sydney Australia) will be dispatched by COB the next business day.
Orders placed on a Saturday, Sunday or Public Holiday will be processed within 24 hours on the next business day. Please allow an additional 2-3 business days for dispatch during busy sale periods.
Tracking Your Order
You can track your order via your shipping confirmation email or by logging into your Shona Joy account.
In the event that no one is able to sign for your parcel, the courier will attempt to deliver your parcel again. You can also use DHL's 'On Demand Delivery' service to reschedule your delivery, select an alternate address, and more. Please note, Shona Joy is not liable for any lost, damaged or stolen parcels during transit.
If you do not receive your tracking details, please contact the team directly at info@shonajoy.com.au
Taxes And Duties
Taxes and duties are calculated at checkout and will be displayed as a separate line item on the summary page according to your shipping destination. We ship on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are paid at the time of purchase so there will be no hidden fees when your order arrives at your destination. Note that duties and taxes are non-refundable.
We currently ship worldwide with DHL Express.
Pre-Order
Orders containing pre-order items will follow standard processing procedures but will be shipped at a later date. The anticipated shipping date will be clearly indicated on the product page and you will receive a confirmation email once your order has been dispatched.
Pre-ordering ensures you secure the item, especially given the limited availability of the particular styles. For orders containing both pre-order and in-stock items, the other items not on pre-order will be shipped separately within our standard shipping timeframes.
