* Please note: All orders placed on or after 25 June 2026 will be subject to changes to our Returns Policy.
Conditions for Exchanges & Returns
- Refunds must be lodged and posted back to us within 7 days of delivery.
- Returns for an Exchanges or a Store Credit must be lodged and posted back to us within 14 days of delivery.
- Return labels are available for purchase through our online returns portal at a cost of US$25.
- All returned items must be unworn, unused and in original condition with all tags and packaging intact.
- If your return items do not comply with these conditions your item/s will not be accepted and returned to you at your cost.
Full priced items
Eligible for;
- Exchange with free standard shipping on your new exchange order.
- Store credit to the value of the purchase price of the product
- Full refund to your original payment method
Welcome or Birthday Code
Eligible for;
- Exchange with free standard shipping on your new exchange order.
- Store credit to the value of the purchase price of the product
- Full refund to your original payment method
Full priced items with a promotional discounts, temporary markdowns & Vouchers.
- Not eligible for a refund.
- Eligible for an Exchange with free standard shipping on your new exchange order.
Final Sale (including final sale items with a promotional discount or voucher)
- All items labelled "Final Sale" are considered final sale.
- Final Sale items are not eligible for an exchange, refund or store credit, unless deemed faulty.
Additional Information
- All US returns will be directed to our US Warehouse, located in Duluth, Georgia.
- Return labels are available for purchase through our online returns portal at a cost of US$25.
- Any amount refunded or credited in accordance with the above will be less any original shipping charges and taxes and duties.
- Refunds are reversed onto the form of payment used for the order, i.e. credit card, Afterpay account (or similar) or credit note.
- Store credits are valid for 12 months from the date of issue. Please note, if your order used both store credit and another payment method, store credit funds will be reversed first.
