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Returns

Lodge My Return

Make a return for a refund or store credit. Send your return back within 14 days of delivery and your return will be processed once received.

Please read below T&C's to ensure your return meets our policy.

Process My Return
Returns Policy

You have 14 days from the date of delivery to lodge and return your order. 

Extended Holiday Returns Period: Orders placed from 1st December 2024 are eligible to make a return up until 10th of January 2025.

Returned items must be unworn, unused and in original condition with all tags and packaging intact.
 

  • Full Price - will be eligible for a full refund or store credit to the value of the purchase price of the goods;
  • Sale - will be eligible for a store credit to the value of the purchase price of the goods. Sale products are marked as “sale”;
  • Final Sale - are not eligible for refunds or store credits;
  • Promotional Discounts - will be eligible for a store credit to the value of the purchase price of the goods. Sale and final sale policy applies if discount code is applied to a sale item;
  • Welcome Code - will be eligible for a full refund or store credit to the value of the purchase price of the goods. Sale and final sale policy applies if discount code is applied to a sale item.

If your return does not comply with these conditions your item/s will not be accepted and returned to you at your cost. Return costs are the responsibility of the customer, we recommend using a traceable service as lost returned parcels are the responsibility of the customer. Any amount refunded or credited in accordance with the above will be less any original shipping charges.

Refunds are reversed onto the form of payment used for the order, i.e. credit card, Afterpay account (or similar) or credit note. Store credits are valid for 12 months from the date of issue. Please note, if your order used both store credit and another payment method, store credit funds will be reversed first.

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